You are wanting to troubleshoot issues you are having with the Enrolmy Sign-In Kiosk
This document assumes the following:
You have a live activity running with attendees booked in
You or your Organisation has a tablet to download the Enrolmy Sign-In Kiosk
You tablet system settings are up to date
Troubleshooting for the Sign-In Kiosk
What should I do if the time stamps displayed on my attendance reconciliation screen is incorrect?
What should I do if the Sign-In Kiosk won't allow me to log in?
Why can't I install the Enrolmy for Providers Mobile App onto my tablet?
The Sign-In Kiosk can only be downloaded onto a tablet and the Enrolmy for Providers Mobile App can only be installed onto mobile devices.
Why can't onsite staff sign children in or out on the Sign-In Kiosk?
The Sign-In Kiosk is designed for parents, guardians and caregivers to sign their child/ren in or out. If staff wish to sign child/ren in or out, they must install the Enrolmy for Providers Mobile App to do so.
Great! You now know how to troubleshoot the Enrolmy Sign-in Kiosk!