Scenarios:

  1. You have applied a credit notes to an invoice and you want to unapply it

This document assumes the following:

  • You understand what a credit note is

  • You understand basic financial principles

  • You know how to apply credit notes to invoices

Below are the steps to follow if unapplying in Enrolmy.

  1. Go to Money.

  2. Select Credit Notes.

  3. Click the '+'.

  4. Select Applied to Invoice.

  5. Search for the name of the customer.

  6. Look for the invoice.

  7. Click the cog.

  8. Click Delete. 

 

This will undo the application of the Credit Note making the Credit Note and the Invoice increase in the relevant amount

Awesome! You now know how to remove applied credit notes!