You want to cancel a booking for a customer who has not paid for your Team Sports Activity
This document assumes the following:
You are running a Sports Teams Activity type
You have taken bookings in your Team Sports Activity
Your Team Sports Activity settings are set to invoice customers in advance
This customer has not paid their invoice at the point of cancellation
How To Cancel An Unpaid Booking
Within your activity head to the All Teams tab
Click on the Action Cog on the row of the customer's name
Select Remove from Activity
Click OK and type a reason for the Cancellation
The booking will be removed, and the unpaid invoice will be voided
How To Check Voided Invoices
1. Head to the Money and All tab
2. You will see your recently voided invoice listed here.
Awesome! You can now cancel an unpaid booking!