Skip to main content
Skip table of contents

How To Handle UK Subsidy Payments in Enrolmy


  1. You want to know where you record subsidy payments in Enrolmy

  2. You want to know how to allocate Subsidy payments from an uploaded bank statement

Subsidy Reconciliation has three unique steps that need to be followed:

  1. Upload Bank Statement

  2. Review translation from the Bank Statement into Enrolmy

  3. Confirm Subsidy Allocation which results in subisdy Credit Notes

Where To Record Subsidy Payments

  1. Within the activity itself:

  2. Within the Subsidies tab:

How To Upload A Bank Statement

Before uploading the bank statement within Enrolmy, ensure you have exported the report. See how to do this here from Xero:

  1. Select Subsidy Batches & Payments

  2. Select Upload Bank Statement and choose Upload CSV or Excel File

How To Review Subsidy Payments

  1. Review the details that have been translated from the Bank Statement:

    1. Ensure that the correct child and provider have been selected

    2. Ensure the subsidy allocation has been assigned to the correct activities

Automatic matching

Enrolmy will try to automatically match line items to a child by using the bank statement Reference and the child subsidy identifier provided by the parent when the booking was made:

Manual matching

If an automatic match cannot be made then you must manually make the match by selecting the Subsidy Provider, searching for the child by name (or subsidy identifier), and selecting the activity the child is booked into:

Bulk batch payment items

If the line item is for a bulk batch payment, then you must select the Subsidy Provider and tick the “This is a batch payment” checkbox:

Non-subsidy items

If the line item is not for a subsidy payment at all then it can be discarded by clicking on the trash can icon:

Duplicate statement items

Enrolmy will attempt to detect statement items that may have been included in a previous statement. If the date, reference, and amount is an exact match of a previously reconciled statement item then it will be highlighted. The provider can choose to keep this item and reconcile it anyway or discard it:

Top Tip

Select the reference text with your mouse and Enrolmy will immediately search for that reference.
So for example the reference is SUBISDY MIKE123 PAYMENT and you select/highlight MIKE123 then Enrolmy will search for a child with matching reference “MIKE123”.

  1. Select Save and Finalize

  2. Payment Batches for every subsidy provider on the statement will be created

Confirming Subsidy Credit Notes

Once finalised, Enrolmy will generate Payment Batches for every subsidy provider on the statement. Within each of those Payment Batches, there will be the individual child payments that were reconciled.

Each payment batch will be in one of two states:

  • EMPTY if the payment batch is for a bulk payment. This is because individual child payments have not yet been associated with this batch.

  • Or DRAFT if the payment batch is for a collection of individual child payments.

These payment batches must be reviewed and finalised to generate subsidy payment credit notes. If a batch is empty, you must manually add children and their payment amounts.

Awesome! You can go ahead and allocate your subsidy credit notes to outstanding invoices!

Last Updated:

JavaScript errors detected

Please note, these errors can depend on your browser setup.

If this problem persists, please contact our support.