How To Manage Cancellations Within A Camp Activity Type
Scenarios:
You would like to remove (cancel) an unpaid booking from a CAMP activity type
You would like to remove (cancel) a paid booking from a CAMP activity type
This document assumes you know the following:
You know How To Set Up Your Camp Activity
If The Parent Has Not Paid Their Invoice
1. Head to the respective CAMP activity / All teams or Not In A Team tabs NOTE if you have not selected to place anyone in teams → your view will display as registrations
2. Tap on the action cog next to the child's name and select the Remove From Activity option
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The child will be removed from the activity and any associated invoices will be voided.
If The Parent Has Paid Their Invoice
1. Head to the respective CAMP activity / All Teams or Not In A Team tabs
2. Tap on the action cog next to the child's name and select the Edit Booking option
3. Deselect the line item and choose Save & Create Pending Adjustments
4. See here how to convert pending adjustments
Hide A Booking
1. To remove the child completely from the All Teams list, select the action cog next to a child's name
2. Tap the Hide booking option. This will permanently remove the child from any lists associated with the activity.
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Awesome! You know now how to manage cancellations in your camp activity!
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