Scenarios:
You have applied a credit notes to an invoice and you want to unapply it
This document assumes the following:
You understand what a credit note is
You understand basic financial principles
You know how to apply credit notes to invoices
Below are the steps to follow if unapplying in Enrolmy.
Go to Money.
Select Credit Notes.
Click the '+'.
Select Applied to Invoice.
Search for the name of the customer.
Look for the invoice.
Click the cog.
Click Delete.
This will undo the application of the Credit Note making the Credit Note and the Invoice increase in the relevant amount
Awesome! You now know how to remove applied credit notes!
