Waiting Lists & Attendance

Waiting Lists & Attendance

When a parent is booking a lesson or sports activity and they are going to be placed on to a waiting list, this fact is now made very clear to them with various notifications as they book.

Changes to Waiting Lists

 

When a parent is booking a lesson or sports activity and they are going to be placed on to a waiting list, this fact is now made very clear to them with various notifications as they book.

 

If a parent is making a booking into an activity, or session, with less places available than the number of kids they have selected then they are asked to: "modify their booking" or "select fewer kids". This should definitely help reduce the number of “overbooked” scenarios that have been cropping up.

 

From the providers view of Enrolmy, for lessons and sports activities a “Waiting since” column now shows on the “Waiting List” tab. This shows the time a booking was made and is sort-able.

 

Waiting list

 

 

In the back-end, when reconciling attendance, we’ve added a “Waiting since” column in the waiting list section, which shows the time a booking was made.

 

Activity’s “Attendance” tab

 

You will see as a user, when you expand a day (by clicking on the down arrow). You can now clearly see exactly how many “Bookable places” exist for each session, and as you modify the cap for each session, this number will also change.

 

Bookable places

 

Moving Wait List People

 

Nothing has changed with the process to move individuals from a wait list into the activity, but with the new feature of 'Waiting Since', you can now click on the header for the names to be sorted from longest waiting at the top first. This will assist you in making a fair selection.

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