Expiration of Direct Discounts

Expiration of Direct Discounts

Discounts don’t necessarily last forever! It is now possible to put an expiration date on each of your direct discounts. After this date the discount will no longer be active and your customer will not receive the discount off their further bookings.

Expiration of Direct Discounts  

 

Discounts don’t necessarily last forever! It is now possible to put an expiration date on each of your direct discounts. After this date the discount will no longer be active and your customer will not receive the discount off their further bookings.

 

It is important to understand that the expiry date is relative to today’s date NOT to forward or past booking dates.

 

*For example* Sienna has a discount attached to her for 10% off every booking she makes. Today is 22 February 2018 and her 10% discount is due to expire on 1 March 2018.... If Sienna books into a holiday programme that runs from 7 March to 14 March she WILL get the discount because at the time of booking (22 February) her discount has not expired yet.

 

If Sienna has booked her child into into Aftercare and the invoicing for the week of 22 February is run in arrears on Friday 23 February then Sienna WILL NOT get her discount for that week as her discounts expired on 22 February.

 

Please ensure your staff all understand how these work before applying and advising your customers.

 

How to add/edit in the expiration date

 

  1. Navigate to the Customer Tab
  2. Select the + Symbol then Direct Discounts Customers
  3. Select the Customer who's discount you wish to edit

You can edit the discount percentage and also add or edit the expiration date.

      4. Select the 'cog' next to the discount you want to edit

      5. Select 'Edit'

      6. The calendar will appear when you check the box

      7. Remember to SAVE

User-added image

 

Edit discounts

 

Check expire this discount

 

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