Detailed Modify a Booking

Certain activity set up types allow you to modify the bookings, such as Before and After School Care, Holiday Programmes, or activities where different days can be selected rather than a compulsory all to book.

Certain activity set up types allow you to modify the bookings, such as Before and After School Care, Holiday Programmes, or activities where different days can be selected rather than a compulsory all to book.

 

Here is how to modify a booking:

1. Select Activity

2. Select Booked In Tab

3. Select the Child

4. Click the cog to the right side of the screen, then Edit Booking :

 

This is an image of the detailed booking screen of a customer.

 

 

From here you can add or remove days, and save the changes.

With any changes from the original booking if the booking was paid for a pending adjustment is created, there is a help document on Pending adjustments but in short, the pending adjustment is to say there is a price change either more or less, and what do you wan to do about it.

From the pending adjustments tab you would then either convert this into an invoice for the extra, or you may convert to a credit note to then apply that against another invoice or make a refund to the customer.  (Also See Credit Notes Help Doc)

However if this is an activity that is yet to invoice, the above will not apply.

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