How to remove an applied Credit Note
This help doc will guide you through the best practice to removing a credit note that has been applied to an invoice
Removing a credit note applied against an invoice
We do advise that above all else the best practice is
Step 1: If you are syncing with Xero, use Xero to remove an applied credit note.
Should you need to process this through Enrolmy the following method is advised.
a. Go to Money
b. Select Credit Notes
c. Click the +
d. Select Applied to Invoice
e. Search for name of customer
f. Look for the invoice