Tracking Credit Card Transactions and Export Reports

Scenarios
  • You have taken bookings and payments on through Enrolmy. 
  • You want to know how to view and manage your Credit Card payments through Enrolmy.
This document assumes
  • You have your activity setup complete on Enrolmy.

  • You are able to take credit card payments for bookings on Enrolmy.

Tracking your transactions

This article covers:

  1. Understanding where to look for your credit card payments.
  2. How to view details about the payments.
  3. Creating CSV reports with this information.

 Credit Card Transactions

  1. Click on the Money tab in the top navigation bar.
  2. Click on the Credit card transactions button in the top right area of the page. You will then see:
    • All the payments made to you by credit card.
    • The date of each transaction.
  3. To export the information on a page to a CSV (spreadsheet) file,  you can do so by clicking the Export to CSV button next to the search bar. 

  4. To find out what each column represents, hover your mouse over the grey question mark in the column header.

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Here is an overview of each of the tabs on the page:

Daily Card Transactions

  • Here you need to select the month of choice from the drop-down menu as below.
  • You will then see an accumulative list of all payments by day.
    If for example, you select April 2018, you will see a list of all daily payments in April 2018.

  • To see the payment details, click the gear cog in the actions column on the row of the transaction you want to view.

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Monthly Card Transactions

  • Here, you will see the cumulative transactions and payments for each month.
  • To see each day's amounts please go the Daily Card Transactions tab.

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Daily Report

  • Here you must select a specific day using the drop-down menus to select the month and day.
  • This report will show you all the sales on that particular day, along with the activity each sale is associated with, and other details about the sale (e.g. fees).

Screen_Shot_2019-12-05_at_4.26.21_PM.png

 

Payout Schedule

Here, you can find:

  • the lumpsum payments you are scheduled to receive.
  • A breakdown of those lumpsum payments when clicked.

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Please note that there can be 2-7 day wait time for the payout since the date of the Credit Card payment. For example:

  • The below screenshot shows that these three payments have not been paid into the bank account yet.

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  • This example shows that $57.52 were paid into the bank account after 6 days

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  • Please note that the payout amount can consist of more than one credit card payment.

Time Zone Differences and Stripe credit card payout timing

  • Head to the Money Tab / Credit Card Transactions / Payout Schedule.
  • There you will see that the "Dates on this report are at UTC time to align with Stripe payouts". Stripe sends us all the information in UTC time (Coordinated Universal Time). It's a global standard time.
  • Click 'Switch to local time' to ensure that the Stripe payout schedule is in line with your timezone. 

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  • Because of the timing of certain payments closer to the end of the month, payments can show in the Payout schedule on the last day of the month, not the 1st date of the following month. 

 

Here is an example of a CSV report exported from Enrolmy.

Monthly credit card example spreadsheet

 

Congratulations! You now know how to track your credit card payments and CSV reports on Enrolmy.

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