- You need to know the difference between the staff access levels on Enrolmy.
- You need to change the level of access for your staff.
You have an active Enrolmy account.
Enrolmy has three different operational levels you can select for your staff as you add them to Enrolmy, these will show under the "User Group Column".
Office Admin - Selecting this allows your staff member to view all customers/bookings/invoices and change any settings in the app.
Office Support - Selecting this allows your staff member to view all customers/bookings/invoices but can not change critical settings in the app.
Tutor - Selecting this allows your staff member access to the phone app and sign in / sign out tablet only. This allows them only to see customers for activities that they are linked to.
To add/change access levels you must do this from your desktop, via the settings menu:
1. Select Settings, under the big '+' button at the top.
2. Select Manage Staff, under 'Advanced'.
NB, if a staff member notifies you that they cannot see a particular activity or login, this can be due to the incorrect staff group type being set, so do check this first.