Staff Access Levels Explained

Description of Staff Position, and the access levels it allows

 

Staff Access Levels Explained

 

Enrolmy has three different operational levels you can select for your staff as you add them to Enrolmy, these will show under the "User Group Column"  

Levels Explained:

Office Admin - Selecting this allows your staff member to view all customers / bookings / invoices and change any settings in the app

Office Support - Selecting this allows your staff member to view all customers / bookings / invoices but can not change critical settings in the app

Tutor - Selecting this allows your staff member access to the phone app and sign in / sign out tablet only.  This allows them only to see customers for activities that they are linked to

To add/change access levels you must do this from your desktop, via the settings menu:

1. Select Settings

2. Select Manage Staff

User-added image

 

NB, if a staff member notifies you that they cannot see a particular activity or login, this can be due to the incorrect staff group type being set, so do check this first.

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