How To Unsubscribe Customers From Emails

Scenarios
  1. A customer wishes to be unsubscribed from your emails/mailing list(s).
  2. You wish to remove a customer from your emails/mailing list(s).
This document assumes the following.
  • You have customers set up in Enrolmy.

  • You understand your legal obligations around email communication.

  • Your Terms and Conditions clearly state the role of email in your business.

 

How To Unsubscribe Customers From Emails

1. Select the '+' button and head to 'Communication'

 C_E_UnsubscribeCustomers_1.gif

 

2. Then click 'Unsubscribe an email'

C_E_ViewSentEmails_5.gif

 

3. Once you have done so, fill in the customers email address and click 'Save Changes'. 

C_E_ViewSentEmails_4.gif

 

How To View Unsubscribed emails

Enrolmy also gives you a list of unsubscribed emails.

1. On the Communication page, click the '+' button, then click 'Unsubscribed'.

 

C_E_UnsubscribeCustomers_2.gif

 

Awesome! You now know how to unsubscribe customers from emails.

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