Scenarios
- A customer wishes to be unsubscribed from your emails/mailing list(s).
- You wish to remove a customer from your emails/mailing list(s).
This document assumes the following.
-
You have customers set up in Enrolmy.
-
You understand your legal obligations around email communication.
- Your Terms and Conditions clearly state the role of email in your business.
In order to unsubscribe a customer from emails, you can do so by clicking the '+' button and going to 'Communication'.
Then click 'Unsubscribe an email':
Once you have done so, fill in their email address and click 'Save Changes'.
View Unsubscribed emails
Enrolmy also gives you a list of unsubscribed emails.
On the Communication page, click the '+' button, then click 'Unsubscribed'.
Comments
0 comments