- You have a Classes/Lessons type activity set up and you need to delete bookings from it.
You understand how your classes or Lessons activity is set up.
You have existing bookings in the activity.
You know which bookings you need to delete.
To cancel a booking, you first need to get to the cancel booking section. You can do this by following these steps:
- Navigate to the Activity you need to edit by clicking on the 'Activities' tab.
- Select the activity you need to edit.
- Select 'Booked In'.
- Find the Attendee you want to make the changes to and Click the Cog.
- Click 'Cancel Booking'.
When you click Cancel Booking, you'll see a box pop up with a number of options for you to choose from. The options you'll be presented with are as follows:
1. Cancel entire booking with Full Refund.
2. Cancel remaining sessions with No Refund.
3. Cancel remaining sessions with Partial Refund.
4. Cancel remaining sessions and move attendee to another activity.
5. Delete from Activity.
You can then choose which option you require then click 'Proceed' to go to the next page and make the necessary changes.