How Do I Get Support from Enrolmy?

Scenarios
  1. You want to know how to access the Enrolmy Help Guides.
  2. You want to contact the Enrolmy Support team with a question or issue.
  3. You want to book a training session with our Customer Support Team.
 

How To Lodge A Support Query

 

 

  1. Please click here to access our Help Centre.
  2. In the top right-hand corner, click the Contact Enrolmy Support button. 

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 4. Fill in as much information as you can on the ticket sheet - this makes the process of solving your query much more efficient.

5. Submit your ticket, and our helpdesk staff will contact you as soon as they can! 

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How to Search the Help Centre

  1. Click here to access our Help Centre.
  2. Use the search bar to type in a keyword related to your query.
  3. Select the article you want from the drop-down menu. Hit enter to see more articles related to your query.

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How to Book a Training Call 

  • You can schedule a call with our Customer Support Team at your convenience.
  1. Click on the question mark icon (?).
  2. Select the Book a Training session option. This will open up a calendar.
  3. Select the date and time for the call and enter your information.
  4. In the message section, please enter a detailed and descriptive message about what you want to go over as this will ensure the best use of our call time.
  5. Click Confirm a confirmation that the call has been booked.

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Now you know the best ways to get help from Enrolmy. 

 

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