Waitlist Email Notifications

Scenarios
  1. You want to know if Enrolmy sends waitlist notifications to parents.
This document assumes you know the following.
  • You have taken bookings for a programme and have the waitlist option switched on for your activity.
  • You are running a before & after school care, holiday programme or classes and lessons activity type.

When an attendee is moved from the waitlist to the attendance for the day - Enrolmy does not automatically send an email notification to the parent/caregiver of that attendee. You will need to send this notification yourself. We could recommend the process below;

 

How To Send Waitlist Notifications To Parents

1. Create a personal email template - How To Create and Send a Personal Email Template

2. Move a child from the waitlist to the attendance for the day - Waiting Lists & Attendance

3. Head to your all attendees or booked in list and using the tickbox, select the customer that you would like to send a notification too. 

4. Select Email

5. Choose your waitlist notification email template, input the date of the childs specific booking change that you made then Send to Queue. 

2021-06-29_15.55.33.gif

 

Great! An email notification will be sent to the parent regarding the waitlist change.

Was this article helpful?
1 out of 1 found this helpful

Comments

0 comments

Please sign in to leave a comment.