Camp Activity Type: How To Manage Cancellations

Scenarios
  1. You would like to remove (cancel) an unpaid booking from a CAMP activity type
  2. You would like to remove (cancel) a paid booking from a CAMP activity type

This document assumes you know the following.

 

Cancellation Process: If the parent has not paid their invoice

1. Head to the respective CAMP activity / All teams or Not In A Team tabs

2. Tap on the cog next to the child's name and select the Remove From Activity option

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If the parent has paid their invoice

1. Head to the respective CAMP activity / All Teams or Not In A Team tabs

2. Tap on the cog next to the child's name and select the Edit Booking option

3. Remove the booked item and click Save & Create Pending Adjustments

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5. Now head to the Adjustments Tab

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6. An adjustment to credit will appear in the adjustments list. Use the tickbox to select the child name. 

7. Select Convert To Invoices & Adjustments

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8. To remove the child completely from the All Teams list, select the action cog next to a childs name

9. Tap the Hide booking option.

This will permanently remove the child from any lists associated with the activity

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