Credit Card Refund Process for Integrated Stripe Accounts

Scenarios
  1. You have your own Stripe Account integrated with Enrolmy
  2. You want to process a Stripe refund for one of your customers.
This document assumes the following.
  • You have cancelled your booking according to the activity type that you run.

  • An automatically generated credit note exists for the booking cancellation.

 

How To Refund Your Customers From Stripe

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Mark The Credit Note As Refunded Inside Enrolmy 

  1. In Enrolmy click +More on the Credit Note
  2. Select Refund.
  3. Enter the refund details e.g. payment methods.
  4. Click Create Refund.

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