Credit Card Facilitator (Stripe) FAQ's
lScenarios:
You are taking credit/debit card payments on Enrolmy through Stripe
This document assumes the following:
You know how to navigate around the Credit Card section of Enrolmy
You understand how the basic transaction fees are calculated
You are a Stripe-connected user
FAQ’s for Credit/Debit Card Payments, Payout’s and Management
Question | Area | Answer |
|---|---|---|
What is the credit/debit card fee for my region/country? | Management | Check out these help guides for the credit/debit card fees for |
What are the Stripe fees for the Singapore region? | Setup | Stripe (credit/debit card payment method) is not currently set up for Singapore-based Enrolmy activity providers. |
Why is there a delay in my payout? | Payout | Around public holidays you can expect to either receive Stripe payouts later then usual by a few days, due to bank processing times being delayed too. |
Have any more questions? Contact our customer support team.
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