How Parents Can Contact You Directly
Scenarios:
You are a parent and you need to contact your activity provider directly for booking modification, invoice or enrolment form enquiries
This document assumes the following:
You understand How Parents Navigate Enrolmy
You can provide the below steps directly to a parent to guide them on how to contact you directly.
Some Enrolmy inquiries must be handled by your activity provider directly, rather than Enrolmy Support. See the following inquiry types that you should contact your activity provider about:
Payment or invoice inquiries
Booking modification questions
Booking cancellation questions
Enrolment form questions
Activity specific questions
How To Find Your Activity Provider Contact Details
1. Head to Enrolmy.com and select Book An Activity
2. Select the I'm looking for An Activity Provider
3. Type in your activity providers business name and select Search
4. Choose to See Details on your activity provider's information tile as it appears
5. Select Click for email or Click for the phone to view your activity provider's contact details
Awesome! You now know how to contact your provider directly!
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