How to Manage Refunds Using Enrolmy
Scenarios:
You want to know the different ways in which you can refund your customer
You want to know which is the best option to refund
This document assumes you know the following:
You understand how to generate credit notes from your activity type
You understand how to wire transfer payments back to customer's bank accounts
Managing Refunds In Enrolmy
You can refund a customer in two possible ways:
Options | Pro’s | Con’s |
---|---|---|
Bank Transfer https://helpcentre.enrolmy.com/entkb/how-to-process-a-bank-transfer-refund | The money will reflect within a few working days if not the same day | The customer will not receive their CC fees that they paid upon transaction |
Directly to their credit/debit card https://helpcentre.enrolmy.com/entkb/how-to-process-stripe-cc-refunds |
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Awesome! You can manage refunds in Enrolmy easily!
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