SMS Regulations on Enrolmy Software
Scenarios:
You would like to understand text messaging (SMS) regulations on Enrolmy Software
This document assumes the following:
You understand what text messages (SMS) are
You are operating within Australia and New Zealand
Utilising the SMS feature on Enrolmy Software means that you understand the following regulations;
The regulations for sending text messages in Australia and New Zealand are very strict.
All SMS notifications must be for transactional purposes only such as booking cancellations.
Promotional or marketing messages are prohibited.
If you are found to be sending non-transactional text messages, the SMS Add-on will be disabled on your Enrolmy Instance.
Parent/Caregiver Regulations
Parents/caregivers must explicitly opt-in to receive SMS notifications from you before any messages can be sent to them
Staff can only opt parents into receiving SMS messages if prior approval was given by the parent/caregiver. You can do so by editing the customer’s profile and selecting “Customer has opted-in to receive SMS messages” box.
Please Note
Only Your Enrolmy Account Holder can purchase credit bundles
Office Administrators & Office Support access levels can send text messages
Site Administrators & Tutor access levels cannot send text messages
Office Admins & Office Support must manually opt other staff members into receiving text messages with the staff's prior approval. Please further details here: How To Send Text Messages To Staff
Yay! You now know the text messaging Regulations on Enrolmy
Last updated: