Blacklisting Vs Flagging The Customers

Area

Blacklisting

Flagging

Made for a specific purpose

• This functionality was made for a purpose of Banning a customer from booking into your activities or make changes to existing bookings for a defined period of time depending on the underlying reason:

• Flags are a convenient way to mark accounts for special attention or to differentiate between duplicate accounts:

Prevention from booking into Activities

• The customers will be prevented from making/amending bookings until they are removed from the blacklist or if they pay their overdue debts

• The customers are not prevented from any actions within Enrolmy

Informing the On-site staff about an important matter

• There are various views where the provider is informed about the Blacklisted customers

• The “flags” will be appended to the end of a customer's name that is shown within the Enrolmy app (including printed sheets).