WINZ has requested you to complete a refund for an overpayment
You want to know the best practice to refund that overpayment back to WINZ
How To Refund An Overpayment Back To WINZ
Before actioning a refund back to WINZ, you need to ensure that you have a Liability Account within your Xero Chart of Accounts called WINZ Repayments. This account should have payments enabled.
Complete the same process as above, however, when making a cash refund edit the amount to reflect a partial refund.
Awesome! You now know how to refund WINZ Overpayments!