You have specific questions about discounts that have not been answered through other help resources.
This help guide will overview the following sections;
Direct discount FAQ's
Activity discount FAQ's
Promo code discount FAQ's
Direct Discount FAQ's
Direct discounts are attached to a customers profile and need to be manually added by a provider.
When will my direct discount apply?
If I add a direct discount now, will it change past invoices?
How do Direct Discounts work with Activity Discounts?
When will my direct discount expire?
How can I see a list of all my direct discount customers and expiry dates?
Activity discounts must be set up inside an activity. Activity discounts can then become attached to a customer's invoice two ways.
1. Via the parent making a booking and the activity discount conditions apply.
2. Via the provider manually booking the customer into the programme, and the activity discount conditions apply.
When will my activity discount apply?
Can I remove the discount setting from my activity at any time?
What time of day will the activity discounts expire?
Promo Code Discount FAQ's
Can I manually book a parent into a programme and use the promo code to discount their fees?
If I have multiple promo codes setup, can I choose which promo code should be used for a specific activity?
When moving a child to another activity, will the new invoice have the promo code discount applied against it?