Scenarios:

  1. You want to integrate your Xero Organisation with your Enrolmy Account

  2. You want to implement a financial process

This document assumes the following:

  • You are a proficient user of Xero Accounting Software.

  • You understand accounting principles

  • You have clear processes for communicating invoice balances and payment expectations with your customers.

Financially Transition Your Organisation to Enrolmy Using Xero

Before integrating your Xero Account with Enrolmy, you need to decide which financial transition process your business will work through below. Enrolmy's financial transition processes are set to ensure that...

  • Your customers can anticipate where and how they will see their outstanding bill.

  • Your administrators or accountants know the steps they need to take, to manage debtor or credited contacts. 

1. Initial Enrolmy Balance

2. Shared Enrolmy Balance

Bring all balances into Enrolmy: Invoices and credits in Xero are bought across to Enrolmy so that the Enrolmy and Xero balance for each customer match.

Best if...

  • Small debtors balance in Xero

  • Less than 100 bill-payer contacts in Xero

  • All/few outstanding debtors are within 90 days owing

Outcome: You should understand how to manage moving your Xero debtor information onto Enrolmy Software, and why this needs to happen.

Work with Xero and Enrolmy side-by-side: Enrolmy-generated invoices and credits notes generated after a chosen date; sync from Enrolmy to Xero. Enrolmy will not recognise contact history inside Xero prior to the chosen date. 

Best if...

  • Large debtors balance in Xero

  • More than 100 bill-payer contacts in Xero

  • All/many outstanding debtors are overdue 90 days owing

Outcome: You should understand how to manage your debtors on Enrolmy and Xero simultaneously.

Update Your CRM

Both financial transition processes require your customer's information to be stored inside your Enrolmy CRM first. You can choose to:

1. Undergo Enrolmy's Best Practice method of promoting your activities this way

2. Or import your customer database

Initial Enrolmy Balance Shared Enrolmy Balance

1. Bring Balances into Enrolmy

Once your billpayer’s contact information is up to date in Enrolmy, you can then bring their balance from Xero, over to Enrolmy.

  • Reference on the new Enrolmy invoice and credit notes must include OPENING BALANCE.

  • Invoice/Credit note creation date must align with/or be dated after the earliest possible sync date in your Xero Integration section.

Process To Bring Over Debtor Information

  1. Inside Enrolmy: Create one new invoice that accounts for all of the billpayers outstanding invoices that are within Xero.

    + Invoice line items should reference the relative Xero invoice number.

2. Inside Xero: Deleteall awaiting payment invoices related to the billpayer, to get rid of them in Xero. If some invoices for the billpayer are partially paid then go to step 4 instead.

3. Inside Xero: OR Create one credit note in Xero and apply to all the billpayers outstanding invoices. 

Process To Bring Over Creditor Information

Do not bring over any payment or credit detail

Bring over credit notes

Bring over credit notes/ overpayments/prepayments

The Enrolmy Integration with Xero will enable you to apply Xero-generated credit notes, overpayments and direct payments against your Enrolmy invoices. Therefore you do not need to bring over any payment or credit detail into Enrolmy.

1. In Enrolmy: Create one new credit note that accounts for all outstanding credit notes, overpayments and prepayments for a billpayer in Xero.

+ Credit note line items should reference the relative credit notes from Xero.

1. In Enrolmy: Create one new credit note that accounts for all outstanding credit notes, overpayments and prepayments for a billpayer in Xero.

+ Credit note line items should reference the relative credit notes from Xero.


2. In Xero: Mark existing credit notes for this billpayer as refunded to wash them up.

2. In Xero: Create one invoice in Xero that totals the amount of all outstanding credit notes, overpayments and prepayments for a billpayer. 


3. In Xero: All prepayments and overpayments for existing contact need to be assigned to new Enrolmy contact (if contact is not merged)

3. In Xero: Open and credit the invoice with the Xero-generated credit notes, overpayments and prepayments.


Undergo a Xero Sync

To finalise the changes you have made for your billpayer you will need to:

1. Launch a Xero Sync. See how to do that here.

2. Within Xero you will now have two contacts for the same billpayer. Merge the Xero contact details of the billpayer into the Enrolmy version of the billpayer. See how to merge Xero contacts here.

2. Work with Xero & Enrolmy Side-by-Side

Your billpayer’s contact information needs to be up to date inside Enrolmy.

  • If parents log in to their Enrolmy account, they will not see any of their pre-existing Xero/Aimy generated invoices. Therefore, we advise that you use our templated email examples to inform your parents on how to view their full outstanding statement with you.

  • You must understand what Xero payment reconciliation types work with the Enrolmy & Xero Integration. 

Ongoing Side-by-Side Process

  1. Inside Enrolmy: Complete your activity reconciliation flow and generate invoices

  2. Inside Enrolmy: Launch a Xero Sync

  3. Inside Xero: Merge new Enrolmy billpayer with existing Xero contact, ensuring Enrolmy contact is the master account.

  4. Inside Xero: Reconcile direct payment, overpayments and credit notes against Enrolmy-generated invoices

  5. Inside Enrolmy: Launch a Xero Sync

  6. Inside Xero: Email balance/statements to parents according to reconciliation rhythm.

Awesome! You can now financially transition smoothly onto Enrolmy!